Douce Évasion – Mauritius

Last Updated: February 13, 2026

1. INTRODUCTION

Welcome to Douce Évasion (“we,” “our,” or “us”), operated by Glamour Emporium Ltd. These Terms and Conditions govern your use of our website at https://douceevasion.shop and the purchase of products and services offered through our platform.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

Business Information:

  • Company Name: Glamour Emporium Ltd
  • Trading As: Douce Évasion
  • Location: Mauritius
  • Website: https://douceevasion.shop
  • Email: contact@douceevasion.shop
  • Phone: +230 5944 4848

2. PRODUCTS AND SERVICES

Douce Évasion offers:

  • Cosmetic products for face and body
  • Spa products and treatments
  • Beauty and wellness merchandise

All product descriptions, images, and prices are provided in good faith but may be subject to change without notice.

3. PRICING AND PAYMENT

  • All prices are displayed in the currency specified on our website
  • Prices are subject to change without prior notice
  • We reserve the right to modify prices at any time
  • Payment must be made in full at the time of purchase
  • We accept payment methods as indicated on our website during checkout
  • All transactions are processed securely

4. ORDERS AND AVAILABILITY

  • We reserve the right to refuse or cancel any order for any reason
  • Product availability is subject to change
  • If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product
  • Order confirmation will be sent to the email address provided during checkout

5. DELIVERY AND SHIPPING

  • Delivery is available within Mauritius
  • Standard shipping fee: Rs 150 per order
  • Delivery times will be communicated during the checkout process
  • We are not responsible for delays caused by courier services or circumstances beyond our control
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • Please inspect your order upon delivery and report any damage or discrepancies within 48 hours

6. RETURNS AND REFUNDS

Cosmetic Products:

  • Due to hygiene and safety reasons, cosmetic products cannot be returned once opened or used
  • Unopened products in original packaging may be returned within 7 days of delivery
  • Products must be in resalable condition

Spa Services:

  • Spa appointments must be cancelled at least 24 hours in advance
  • Late cancellations or no-shows may be subject to a cancellation fee

Refund Process:

  • Approved refunds will be processed within 14 business days
  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable unless the return is due to our error

7. PRODUCT INFORMATION AND ALLERGIES

  • We strive to provide accurate product information and ingredient lists
  • Customers are responsible for reviewing product ingredients before purchase
  • We are not liable for allergic reactions or sensitivities to products
  • Consult a healthcare professional if you have concerns about product use
  • Perform a patch test before using new products

8. INTELLECTUAL PROPERTY

  • All content on this website, including text, images, logos, and designs, is the property of Douce Évasion
  • You may not reproduce, distribute, or use any content without our written permission
  • Product names and brand names are trademarks of their respective owners

9. USER ACCOUNTS

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate and complete information
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts that violate these terms

10. PROHIBITED USES

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Scrape or collect data from the website without permission

11. LIMITATION OF LIABILITY

  • Douce Évasion is not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the product or service in question
  • We do not guarantee uninterrupted or error-free website operation
  • Products are sold “as is” without warranties beyond those required by law

12. INDEMNIFICATION

You agree to indemnify and hold harmless Douce Évasion from any claims, damages, or expenses arising from your use of our website or violation of these terms.

13. GOVERNING LAW

These Terms and Conditions are governed by the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius.

14. MODIFICATIONS

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of modified terms.

15. SEVERABILITY

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us:

Glamour Emporium Ltd (trading as Douce Évasion) Mauritius

Email: contact@douceevasion.shop
Phone: +230 5944 4848
Website: https://douceevasion.shop

17. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Douce Évasion regarding use of our website and services.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.