Douce Évasion – Mauritius

Last Updated: February 13, 2026

1. INTRODUCTION

Douce Évasion (“we,” “our,” or “us”), operated by Glamour Emporium Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://douceevasion.shop and purchase our cosmetic products and spa services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

Business Information:

  • Company Name: Glamour Emporium Ltd
  • Trading As: Douce Évasion
  • Location: Mauritius
  • Website: https://douceevasion.shop
  • Email: contact@douceevasion.shop
  • Phone: +230 5944 4848

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, billing address, shipping address
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
  • Purchase History: Products purchased, order details, transaction records
  • Communication Data: Correspondence, customer service interactions, survey responses
2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring websites
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience (see Section 8)
2.3 Spa and Health Information

For spa services, we may collect:

  • Health conditions, allergies, and skin sensitivities
  • Treatment preferences and history
  • Special requests or notes

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Order Processing and Fulfillment
  • Process and complete your orders
  • Arrange delivery and shipping
  • Send order confirmations and updates
  • Handle returns and refunds

3.2 Customer Service

  • Respond to your inquiries and requests
  • Provide customer support
  • Communicate about your account or transactions
  • Send important notices and updates

3.3 Marketing and Promotions

  • Send promotional emails about new products, special offers, and events (with your consent)
  • Personalize your shopping experience
  • Conduct market research and surveys

3.4 Website Improvement

  • Analyze website usage and trends
  • Improve our website functionality and user experience
  • Develop new products and services
  • Troubleshoot technical issues
3.5 Legal and Security
  • Comply with legal obligations
  • Prevent fraud and unauthorized transactions
  • Protect our rights and property
  • Enforce our Terms and Conditions

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who help us operate our business:

  • Payment processors
  • Shipping and delivery services
  • Email marketing platforms
  • Website hosting providers
  • Analytics services
4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or court orders
  • Protect our rights and safety
  • Prevent fraud or illegal activities
  • Respond to government requests
4.4 With Your Consent

We may share information with third parties when you provide explicit consent.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain transaction records as required by law

When information is no longer needed, we will securely delete or anonymize it.

7. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

7.1 Access and Correction
  • Request access to your personal information
  • Update or correct inaccurate information through your account settings
7.2 Deletion
  • Request deletion of your personal information (subject to legal retention requirements)
7.3 Marketing Communications
  • Opt out of marketing emails by clicking “unsubscribe” in our emails
  • Adjust your communication preferences in your account settings
7.4 Cookies
  • Manage cookie preferences through your browser settings
  • Disable cookies (note: this may affect website functionality)
7.5 Do Not Track

Our website does not currently respond to “Do Not Track” browser signals.

To exercise your rights, please contact us using the information provided in Section 12.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

8.2 Types of Cookies We Use
  • Essential Cookies: Necessary for website functionality (e.g., shopping cart, login)
  • Performance Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Deliver relevant advertisements and track campaign effectiveness
8.3 Third-Party Cookies

We may use third-party services (e.g., Google Analytics) that place cookies on your device.

8.4 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. CHILDREN’S PRIVACY

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. INTERNATIONAL DATA TRANSFERS

If you access our website from outside Mauritius, please note that your information may be transferred to and processed in Mauritius. By using our website, you consent to such transfers.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website after changes constitutes acceptance of the revised policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Glamour Emporium Ltd (trading as Douce Évasion) Mauritius

Email: contact@douceevasion.shop
Phone: +230 5944 4848
Website: https://douceevasion.shop

14. CONSENT

By using our website, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy is effective as of the date stated above and applies to all users of the Douce Évasion website.